Tayfun Keskin

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RESEARCH INTERESTS

Information Systems (especially collaborative information technologies)

Management of IS

Transactive Memory Systems

Electronic Commerce

Modeling and Simulation

 

PUBLICATIONS

Published

Tomak, K., and Keskin, T. "Exploring the trade-off between immediate gratification and delayed network externalities in the consumption of information goods," European Journal of Operational Research (187:3), Jun 2008, pp 887-902.
ABSTRACT: Our motivation for this paper originates from recent advances in consumption and payment technologies available for mobile commerce. Ubiquitous computing is enabling consumers worldwide to reach digital content and services whenever and wherever they request it. This capability further fuels “impatience” in consumption of such information goods. We model such consumer behavior using a hyperbolic discounting approach. A subset of these products, especially software, also inherit delayed network externalities as part of their consumption characteristics. This builds a tension between decision to consume now or to expedite consumption. We build a stylized model to assess the impact of immediate gratification on the profit maximizing behavior of a monopolist firm which produces an information good with network externalities. We find that serving “impatient” consumers is always profitable for a monopolist. For lower levels of network externalities, the monopolist can increase first period and decrease second period prices in equilibrium. As network externalities effect increases, prices converge to the traditional market (with exponential discounters) levels.

Accepted

David Pardoe, Peter Stone, Maytal Saar-Tsechansky, Tayfun Keskin and Kerem Tomak “Adaptive Auction Mechanism Design and the Incorporation of Prior Knowledge,” Informs Journal of Computing, (2009)
Online auctions are key selling mechanisms for many corporations and individuals alike. As the auction choices for the sellers increase, the need for an automated support system to sort the parameter space and find optimal auction settings also increase. We propose a machine learning approach to seller decision support in online B2C and sponsored search auctions. Our simulation results suggest that auctioneers can attain more revenues by using learning algorithms.

Work in Progress

Tayfun Keskin, Collaborative Information Technology Moderation in Dynamic Teamwork with Team Member Departure, Dissertation (est. Jan 2010)
Collaborative information technologies have become an indispensable part of teamwork especially in project and system development. They offered cost reduction, effective means of communication and reliable archival along with many abilities that previously considered impractical. There is considerable work done on the impact of IT tools but both academics and practitioners continue being skeptic for the benefits of collaborative information technologies.

This study suggests a new approach by investigating how collaborative information technologies moderate the departure’s impact on performance. While suggesting moderation approach, this study, utilizes Transactive Memory Systems to open the black box of mental and communication processes occur after departure affecting team performance. Departure is sudden removal of one collaborating member to pursue other interests and plays a disturbing role on routine tasks: leaving tasks incomplete, damaging coordinated activities, cutting specialization, and even reducing credibility of those working with departing member. Our paper contributes to information systems by introducing departure phenomenon and advancing the impact of IT field via moderating effect of Collaborative Information Technologies’ within TMS context.

The theory in this study is structured around the antecedents of Transactive Memory Systems: specialization, coordination, and credibility. This study will redefine the role of IT as a moderator and extend “Transactive Memory Systems Theory” to little known departure phenomenon. In summary, this study will provide theoretical foundation for collaborative information technology mediation on performance supported by a simulation and an experiment to provide empirical evidence.

 

CONFERENCES

The INFORMS Annual Meeting 2008 - October 10-15, 2008

  "Benefits of Revealing Market Structure: Illusion of Isolated Retailers" with Nuri Bora Keskin and Hau Lee (Stanford University)

INFORMS Southwest Regional Conference - April 18-19, 2008

  Collaborative Information Technology Moderation in Dynamic Teamwork with Team Member Departure

The Academy of Management 2007 Annual Meeting Doctoral Consortium - Aug 3-8, 2007

  Collaborative Information Technology Moderation in Dynamic Teamwork with Team Member Departure

Big XII MIS 2007 Conference, Lawrence, KS - Mar 2007

  Collaboration after Team Member Departure: Role of Information Systems

DSI 2006 Conference, San Antonio, TX - Nov 2006
  Simulation for Seller Support in Online Auctions

 

updated on May 2007